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Job Title:  Retail Manager
Occupation Code: 1190
Location:  K2, York Designer Outlet YO19 4TA

Managers and Directors in Retail and Wholesale

Basic guaranteed salary offered: £26,000

Duties and skills required – Manager:

• Manage complete trading operations in branch.
• Compile and Report sales figures, prepare proposals for overall improvement of business and trading activities of branch
• Understand and discuss Customer’s requirements by partnering with sales staff and analyze customer’s reactions to services, products, packaging and price.
• Recruit and develop sales staff, engage with customer’s at operational level to identify improvement opportunities and help sales staff achieve services standards.
• Liaise with other senior staff to determine the range of goods or services to be sold, contributes to the development of sales strategies and setting of sales targets.
• Keep up to date with industry related knowledge by acquiring and developing new training techniques.
• Produce and report recommendations regarding merchandising, marketing and services standards.
• Ensure that adequate reserves of merchandise are held and that stock keeping is carried out efficiently.
• Examine quality of merchandise and ensures that effective use is made of advertising and display facilities.
• Ensure customer complaints and queries regarding sales and service are appropriately handled.
Job requirements:
•​Degree qualification preferred or equivalent vocational qualifications considered.
•​Previous experience of working to and achieving demanding targets within tight budgets.
•​Working knowledge of profit & loss accounts.
•​Desire retail experience in a management role (Training will be provided).
Skills required:
•​Effective communication.
•​Be able to work accurately under pressure.
•​Effective customer service.

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